Casita Notes

Support

Casita Notes helps daycare teams share calm daily updates with families. If something is not working, use the contact details below and include your daycare name.

Contact support

Email homeawayfromhomesc@gmail.com for account issues, delivery problems, screenshot requests, or submission follow-up.

When possible, include your role in the app, the device model, iOS version, and a short description of what happened.

Common help topics

Parents: account linking, attendance actions, missing updates, messaging, and notification questions.

Staff and admins: roster access, attendance corrections, menu updates, calendar events, and photo upload problems.

Privacy and data requests

For account access, export, correction, or deletion requests, visit the Privacy Choices page and follow the request steps there.

Support hours and SLA can be customized before you publish the public website for these routes.